Ordering · Terms

Sample, Order & Payment Terms
Clear Before You Commit

From first quote to sealed container — exactly how sampling, deposits, production, and payment work. No hidden fees, no surprises. The $100 sample fee is fully refunded when you place your bulk order.

30-Piece Low MOQ 1-Piece Sample $100 Fully Refundable
Quote within 1 Business Day · Sample in 7-10 Days

From Quote to Shipment

01

Quote & NDA

Send your spec or tech pack. Quote back within 1 business day. We routinely sign a mutual NDA before reviewing proprietary designs.

02

Sample

$100 sample fee, ready in 7-10 days. Fully refunded — credited off your invoice — when you place your bulk production order.

03

Bulk Production

30% deposit confirms your order and starts production. MOQ 30 pieces per design and colorway. Ships in 5-30 days after deposit, by quantity and complexity.

04

QC, Balance & Ship

AQL 1.0 pre-shipment audit with photo + video for your remote approval. Remaining 70% balance due before shipment. Goods ship EXW.

Terms at a Glance

The numbers that matter, before you commit

30 pcs
MOQ per Design / Colorway
7-10 Days
Sample Turnaround
30%
Deposit to Start Production
EXW
Default Trade Terms

Payment Methods

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T/T Bank Transfer

Standard wire transfer for deposit and balance. Bank details on your proforma invoice.

payments

PayPal

Accepted for samples and smaller orders. Convenient for first-time buyers and sample fees.

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Alibaba Trade Assurance

Order protection through Alibaba — an extra layer of security, ideal for first-time buyers.

Order & Payment FAQ

Is the $100 sample fee refundable? expand_more

Yes — it is fully credited back when you place your bulk production order. The fee covers materials and sample-line labor; once you proceed to bulk, it comes straight off your invoice.

How much deposit do you require? expand_more

A 30% deposit confirms your order and starts production. The remaining 70% balance is due before shipment — after you approve the pre-shipment photo and video QC.

What are your default trade terms (Incoterms)? expand_more

EXW by default — you or your freight forwarder arrange pickup from our facility. We can quote FOB or other terms on request and help coordinate with Ningbo-Zhoushan port or air freight from Shanghai/Hangzhou.

How long does bulk production take? expand_more

Typically 5-30 days after your deposit clears, depending on order quantity, fabric availability, and construction complexity. We confirm the exact lead time with your quote.

What payment methods do you accept? expand_more

T/T bank transfer, PayPal, and Alibaba Trade Assurance. Trade Assurance adds an extra layer of order protection, which many first-time buyers prefer.

What if the goods fail QC or arrive defective? expand_more

Every order passes an AQL 1.0 pre-shipment inspection with photo and video you approve before we ship. If a genuine quality issue is found, we work with you directly on rework, remake, or refund depending on the case — resolved with your dedicated sales contact.

What is your MOQ? expand_more

30 pieces per design and colorway for bulk orders. Sampling is single-piece, and we also offer single-piece dropship fulfillment for select programs.

Ready to Start?

Send your spec or tech pack — quote back within 1 business day, sample in 7-10.

Get a Quote

Start Your Order

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