Reply Within 1 Business Day

WhatsApp: typically within a few business hours during 9am-9pm China Standard Time. Email and form submissions: within 1 business day. Timezone difference may add up to a few extra hours for US/EU clients.

China Standard Time (UTC+8). For US/EU clients, expect our morning replies during your evening. We do answer urgent WhatsApp messages outside business hours.

English (fluent, primary), Chinese (Mandarin, native), basic Japanese and Korean. For Russian/Spanish/French inquiries, we use translation tools — responses may take slightly longer.

Yes, we routinely sign mutual NDAs before reviewing tech packs or proprietary designs. Send your NDA template with your first inquiry.

Yes. Schedule 1-2 weeks in advance. We arrange airport pickup from Ningbo Lishe (NGB) or Shanghai Pudong (PVG). Visa support letter available if needed.